Abstract:
This study was set to investigate teachers and students’ perspectives on the hiring of school
counselors in public secondary schools as a strategy for strengthening the counseling services
provided in schools. It was guided by three research objectives, namely: To establish the
counseling needs services and the way they are managed; To explore the perspectives of teachers
on the hiring of school counselors and finally to examine the perspectives of students on the hiring
of school counselors. The study employed phenomenological research design of qualitative
approach. The study was confined to a sample of 74 participants from five selected secondary
schools in Ilala municipality. These included 10 teacher counselors, 10 class teachers, four head
of schools, and 50 students. Data were obtained through semi-structured interview and focus group
discussions (FGDs). Thematic analysis was used in the analysis of data, in which themes were
coded and extracted from interviews and focus group discussions. The findings revealed that
students were exposed to variety of issuesthat demanded effective counseling services in schools,
including socio-emotional challenges, lack of self-determination and early sexual behaviours;
which were primarily addressed through initiatives of teacher-counselors. Consequently, the
majority of teachers and all students who participated in the study recommended for the need of
hiring of qualified school counselors to address the issues and challenges in schools professionally.
Moreover, the findings revealed that there were few teachers who recommended for less need to
hire school counselors due to fears of prospective confusion in managing students and conflicts
that are thought to emerge if the services are handled by personnel different from school teachers.
The factors raised by teachers who recommended the hiring of school counselors include:
professionalism on counseling services, the magnitude of students’ problems, proactive
intervention need, and accountability. On the side of students, the factors raised include: insufficiency of modern counseling services, lack of trustworthiness and adequate time for
problem exploration. It was then concluded that the prevailing state in schools exposed students to
variety of challenges since the customary counseling services did not cover fully the needs of
students. Furthermore, the recommendations by the majority of teachers and all students signified
a high demand of hiring qualified school counselors in secondary schools. The study recommends
a correlation study on the comparison between qualified counselors and para-professional
counselors to be conducted to provide empirical evidence on the relative differences between the
two. That would rationalize the necessity or otherwise, of the need to have qualified counselors in
schools.